Troy Peterson

Highly ambitious Guest Relations Specialist with over 19 years’ experience in most all facets of the Travel and Tourism Industry ensuring each guest with a paramount experience.Dedicated result driven Quality Management Systems professional with an 11-year proven track record of success across a wide range of manufacturing environments domestic and international. Areas of Expertise • Quality Systems Management • Self-starting, high energy individual with an excellent work ethic • Fluid in conflict resolution /people skills • Product research • A leader effectively coaching and mentoring up to 20 multi departmental team members • Personal motivation with ability to build and work collaboratively in a strong team concept environment and independently • Experienced in international supply chain management, strategic sourcing, continuous process improvement, quality management and control • Promoting customer satisfaction through exceptional service and outstanding accommodations. • Uncommon ability to adapt easily and learn quickly • Educated professional with solid experience managing all levels of projects. Vision, design, development, implementation, monitoring, including but not limited to, budgeting and administration.