Universal Services Analyst III@ Duquesne Light Company
Pittsburgh, Pennsylvania, United States
Tuesday Hoey
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Duquesne University
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FlashIntel GPTTuesday Hoey is a highly experienced Quality Assurance Analyst III at Duquesne Light Company in Pittsburgh, Pennsylvania. With over 15 years of work experience, she has developed a diverse skill set including customer service, process improvement, sales, and wireless technology. She has a strong background in customer experience, credit analysis, and communication. Tuesday has also worked at AT&T as a Retail Sales Consultant and has experience in call centers and troubleshooting. She is proficient in Microsoft Office, social media, and Oracle customer care and billing.
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Emails and Phone Numbers
About
Quality Assurance Analyst III at Duquesne Light Company
Work Experience
Universal Services Analyst III
Quality Assurance Analyst Iii
Quality Assurance Analyst Ii
Customer Care Representative
Utilities
Tuesday Hoey's Professional Milestones
- Quality Assurance Analyst Ii (2016-07-01~2018-03-01): Delivered consistent quality improvements, ensuring company-wide standards and implementing rigorous quality standards.
- Customer Care Representative (2012-02-01~2016-07-01): Provided exceptional customer support, delivering exceptional service and loyalty for customers.
Education
Bachelors,
Bachelor Of Science
2013-2017Skill
Customer Service
Process Improvement
Sales
Wireless
Customer Experience
Credit Analysis
Communication
Customer Satisfaction
Customer Retention
Call Centers
Troubleshooting
Telecommunications
Data Analysis
Microsoft Office
Social Media
Oracle Customer Care And Billing
Hpqc
Bi Publisher
Software Development Life Cycle
Hp Quality Center
Business Analysis
Requirements Gathering
Microsoft Excel
Manual Test Execution
Certification
Colleagues
Brian Rooker
agilist - coach scrum master product owner project manager
Rob Vesco
sr product owner cspo
Laurie Fouts
business analyst | product owner | client-focused | detail-oriented
James Tassone
product owner at duquesne light company
Chris Policicchio
azure integrations platform manager at duquesne light company | certified scrum master | certified product owner
Other Named Tuesday Hoey
Frequently asked questions
We found 4 Tuesday Hoey's email addresses
We found 2 Tuesday Hoey's phone numbers
Tuesday Hoey's social media include: Linkedin,
Tuesday Hoey works for Duquesne Light Company
Tuesday Hoey's role in Duquesne Light Company is Universal Services Analyst III
Tuesday Hoey works in the industry of Utilities
Tuesday Hoey's colleagues are Brian Rooker,Rob Vesco,Laurie Fouts
Tuesday Hoey's latest job experience is Universal Services Analyst III at Duquesne Light Company
Tuesday Hoey's latest education in Duquesne University
