Uma Shankar Shanmugam
Manager Product Support@ Linedata
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Uma Shankar Shanmugam is a highly experienced professional with 17.2 years of work experience in production support, AWS migration, and cloud computing. Based in the United States, he has a strong technical background and expertise in gathering and analyzing technical requirements, identifying and troubleshooting complex technical issues, and delivering exceptional client services. Uma is known for his hands-on leadership approach and ability to develop innovative technical solutions. He excels in building strong relationships and working collaboratively with stakeholders, decision makers, and individuals from diverse business areas.
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Emails and Phone Numbers

@ie.linedata.com
@linedata.com
@na.linedata.com
@ne.linedata.com
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About

I am a technically inclined, methodical, and accomplished professional with broad-based background in production support, AWS migration, and cloud computing. Throughout the course of my career, I have exemplified my technical expertise in gathering and analyzing technical requirements; identifying and troubleshooting complex technical issues; delivering first-rate client services; and coordinating team efforts to attain productive operations and organizational goals. Moreover, I am known for my hands-on leadership approach as well as adeptness in developing innovative technical solutions and formulating strategic technical plans to increase productivity and efficiency. Equipped with solid interpersonal skills, I am effective at building strong relationships and working collaboratively with stakeholders, decision makers, and individuals from diverse business areas. #Don’t reach out to sell services.

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Work Experience

27 rue d’Orléans 92 200 , Neuilly sur Seine, Paris, 92200, FR

Software Development

1960
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Uma Shankar Shanmugam's Professional Milestones

  • Manager Product Support (2020-01-01~2021-12-01): Streamlined product support processes for increased efficiency and customer satisfaction.
  • Project Lead (2013-03-01~2020-01-01): Successfully led multiple projects for a wide range of projects, delivering them on time and within budget.
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Education

Vels College Of Science
Vels College Of Science

Computer Science

2000-2003