founder & ceo at kitchenara | techstar 23 | reimagining the social food experience 🍔🎉@ Kitchenara
Umair Khalid عمير خالد
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FlashIntel GPTUmair Khalid myr khld is an experienced professional with 17.3 years of work experience in Saudi Logistics industry and Startups. He has a strong skill set in Microsoft Excel, Word, PowerPoint, customer service, and social media. Umair has worked in various roles, including Operations Consultant, Co-Founder & CEO, and Startup Consultant. He has a comprehensive knowledge of sales, customer service, operations, logistics, and the startup ecosystem. Umair is known for his leadership skills, ability to train, motivate, and manage customer services' and operations staff to achieve KPIs.
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Umair has Extensive 15 years’ experience in Saudi Logistics industry and Startups like Careem And hungerstation. Lead Customer Service and Operations support functions driving account maintenance, problem-solving, data-driven solution, and trouble-shooting, planning / implementing proactive procedures, staff support, and systems to address and ultimately avoid problems. I am having a comprehensive knowledge of sales, customer service, operations, Logistic, and Startup ecosystem Excellent team builder with leadership skills and ability to train, motivate, manage customer services’ & Operations staff towards achieving KPIs Achievements: - Boosting supply NPS and happiness KPIs (up to +ve 32%) - Launched Qaseem City (Careem) - Lead programs to increase quality, Loyalty, and Bonuses - Run retraining project for all delivery specialists - Run online and offline marketing initiative to increase supply - Run a referral bonus to increase supply - Run quality project to control missing information for delivery specialist
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founder & ceo at kitchenara | techstar 23 | reimagining the social food experience 🍔🎉
Software Development
Umair Khalid عمير خالد's Professional Milestones
- Logistics Analyst | Operations | International Supply Growth Manager (2018-03-03~2020-04-03): Streamlined supply chain operations, optimizing efficiency and minimizing costs.
- Co-Founder | Chief Executive Officer (2021-10-01~): Launched a successful company, earning market share and establishing a strong foundation in the industry.
Education
Startup
1609459200Skill
Microsoft Excel
Microsoft Word
Powerpoint
Customer Service
Social Media
Logistics
Export
Team Leadership
Team Management
Customer Satisfaction
Telecommunications
Leadership
Management
Teamwork
Project Planning
Project Management
Crm
Gsm
Call Centers
Customer Experience
Negotiation
Fleet Services
Fleet Operations
Team Building
Microsoft Office
Communication
Technical Support
Warehouse Operations
Business Strategy
Training
Service Delivery
Analytical Skills
Operations Management
Procurement
Content Marketing
Digital Marketing
Problem Solving
Lead Generation
Business Planning
Spreadsheets
Entrepreneurship
Data Analysis
Data Modeling
Sql
Time Management
Organizational Leadership
Executive Leadership
B2c Marketing
Certification
Colleagues
Other Named Umair Khalid عمير خالد
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Umair Khalid عمير خالد works for Kitchenara
Umair Khalid عمير خالد's role in Kitchenara is founder & ceo at kitchenara | techstar 23 | reimagining the social food experience 🍔🎉
Umair Khalid عمير خالد works in the industry of Software Development
Umair Khalid عمير خالد's colleagues are Suhaib Nadeem
Umair Khalid عمير خالد's latest job experience is founder & ceo at kitchenara | techstar 23 | reimagining the social food experience 🍔🎉 at Kitchenara
Umair Khalid عمير خالد's latest education in Y Combinator
