Umama Umer
customer and compliance officer at inland revenue@ Inland Revenue NZ
New Zealand
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Umama Umer is a highly enthusiastic and flexible professional with over 4 years of experience in office administration, employee relations, recruitment, and finance support. She has a resourceful and hardworking attitude, consistently delivering the best results. Umama has a strong work ethic and is skilled at problem-solving both independently and collaboratively. She has a proven track record of prioritizing multiple projects and building rapport with clients and colleagues. Umama is adept at managing day-to-day calendars, organizing meetings, and organizing meetings. She excels in inventory management, meeting support, and event planning.
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Emails and Phone Numbers

@ird.govt.nz
@dia.govt.nz
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About

I am Highly enthusiastic, dependable and flexible professional, keen to accept challenges , utilise all skills and energy for work to bring out the best results. I have more than 4 years of experience; accomplished in office administration, employee relations, recruitment and finance support matters. I had a very resourceful, flexible and hardworking attitude to my role as a highly competitive administrative assistant. I maintained an exceedingly functional office environment while providing administrative support for a fast-paced production company. I had knack for problem solving and worked well both independently and collectively in a team. I always responded to the requests from my clients and colleagues in a timely manner. I was adept at prioritizing multiple ongoing projects in my company. Additionally I was adept at, • Building immediate rapport with my clients and VIPs. • Managing day to day calendars. • Organizing meetings and making travel arrangements for senior professionals. • Sorting out various matters of the employees and answering their queries in accordance with the rules and regulations set by the company. • Dealing with the auditors. • Managing conflicts within the organization with reference to employee relations. • Creating reports and documents that support business needs. • Handling correspondence and reporting with efficiency and accuracy. • Excelling at inventory management , meeting support and event planning. • Having full command over Microsoft Office.

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Work Experience

34-42 Manners Street, Te Aro, Wellington, 6011, NZ

Government Administration

2502
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Umama Umer's Professional Milestones

  • Shift Leader (2021-06-01~): Successfully implemented effective training programs to enhance employees' skills and foster a culture of excellence.
  • Duty Manager (2019-12-01~2021-06-01): Improved operational efficiency and streamlining processes to promote a safe and efficient work environment.
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Education

Quaid-e-Azam University, Islamabad
Quaid-e-Azam University, Islamabad

Public Administration

2008-2010