Lead - Critical Incident Management | Escalation And Triage Management@ SAP SuccessFactors
Bengaluru, Karnataka, India
Umesh Chandra
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FlashIntel GPTUmesh Chandra is a Senior Principal Signal Integrity Engineer at Dell with over 20 years of experience. He has a strong skill set in data analysis, CRM, technical support, and Microsoft SQL Server. Umesh has worked in various roles, including Lead - Critical Incident Management and Escalation And Triage Mgmnt at SAP SuccessFactors and Service Manager. He has also worked at Cdc Software and IBM, gaining experience in systems and IT analysis. Umesh is known for his customer-focused service and ability to deliver exceptional service.
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About
Senior Principal Signal Integrity Engineer at Dell
Work Experience
Lead - Critical Incident Management | Escalation And Triage Management
Software Development
Umesh Chandra's Professional Milestones
- It Analyst (2006-01-01~2009-01-01): Streamlined IT operations, optimizing efficiency and enhancing productivity through comprehensive analysis and development of technological solutions.
- Lead - Critical Incident Management | Escalation And Triage Management (2013-08-01~): Identifying and responding to critical incidents, ensuring effective escalation and triage management on a positive scale.
Skill
Data Analysis
Crm
Technical Support
Microsoft Sql Server
Sql
Siebel
Typing
Requirements Gathering
Database Administration
Databases
Technical Documentation
Microsoft Office
Incident Management
Communication Skills
Performance Reporting
Itil
Online Research
Incident Reporting
Corporate Websites
Oracle Applications
It Solutions
Project Management
Customer Focused Service
Help Desk Support
Saratoga Crm
Client Rapport
Iso 27001
Iso 27000
Operating Systems
Security
Oracle
Troubleshooting
Servers
Linux
Testing
Software Documentation
Networking
Requirements Analysis
It Service Management
Information Security
Windows
Management
Analysis
It Management
Process Improvement
Software Installation
Tcp/ip
Disaster Recovery
Pre Sales
Business Intelligence
Certification
Colleagues
Other Named Umesh Chandra
Frequently asked questions
We found 2 Umesh Chandra's email addresses
Umesh Chandra's social media include: Linkedin,
Umesh Chandra works for SAP SuccessFactors
Umesh Chandra's role in SAP SuccessFactors is Lead - Critical Incident Management | Escalation And Triage Management
Umesh Chandra works in the industry of Software Development
Umesh Chandra's colleagues are Neetha Devaraj,Rupali Wind,Nagy Katalin
Umesh Chandra's latest job experience is Lead - Critical Incident Management | Escalation And Triage Management at SAP SuccessFactors
