Umut Cavusoglu
Customer Success Executive - Global Enterprise Segment at Cisco@ Cisco
Atlanta, Georgia, United States
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Umut Cavusoglu is a customer and results-oriented professional with 15 years of experience in Defense & ICT sectors and multinational corporations. He has a strong track record of leading complex technical and business projects, managing remote teams, and generating new solutions. Umut is skilled in driving growth, demonstrating effective performance, and developing executive relationships. He is also a frequent speaker at Cisco events. With a focus on cross-architecture solutions, Umut has worked at Cisco and Citi in various roles, including Client Delivery Manager and Senior Program Manager.
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Emails and Phone Numbers

@cisco.com
+1 800553****
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About

Customer and results oriented professional with 15+ year-experience in Defense & ICT sectors and multinational corporations + Engineering BSc and MBA degrees. Skilled at; - leading complex technical and business projects from conception to successful completion, - managing remote teams with proven experience in delivering a high quality of service, - generating new solution focused business by lead generation and identifying & qualifying opportunities, - driving growth, - demonstrating effective performance even within a highly pressurized working environment with short timescales, - providing strong communication and negotiation skills with high level of confidence and persuasion capability, - demonstrate to succeed in challenging circumstances, across multiple cultures and geographies, - actively develop and manage key executive relationships with customer key stakeholders, facilitate customer meetings/workshops, manage all aspects of internal and customer communications as well as schedules - execute against strategy to deliver desired business results by tailoring solutions and services-led propositions Focusing on cross-architecture solutions that combine networking (Digital Network Architecture), Data Center, Cloud, NFVi and third party solutions to drive unique value for enterprise, service provider and public sector customers. Also a frequent speaker at Cisco events.

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Work Experience

Tasman Way, San Jose, CA, 95134, US

Software Development

99672
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Umut Cavusoglu's Professional Milestones

  • Senior Program Manager | Advanced Services (2011-07-01~2013-04-01): Successfully implemented advanced services across multiple departments, driving operational efficiency and enhancing team efficiency.
  • Client Delivery Manager (2013-05-01~2014-08-01): Delivered high-quality customer delivery goods, exceeding satisfaction targets and improving customer satisfaction and retention.
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Education

Sabanci University
Sabanci University

Master Of Business Administration,

Masters

2009-2011
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