Unni Thoyakkat ITIL Expert,CGEIT,CSM.
manager servicenow and asset management at pseg @ PSEG
Stamford, Connecticut, United States
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Unni Thoyakkat ITIL Expert,CGEIT,CSM. is an experienced Configuration Manager with 22.4 years of work experience. She has a strong skill set in Lotus Domino, IT strategy, Windows Server, IT service management, ITIL, disaster recovery, vendor management, active directory, software documentation, VMware, and project management. Currently, she works at XL Catlin in the United States as a Configuration Manager. Prior to this, she held various positions at Otis Elevator Co. and XL Catlin in Bermuda. She also has experience as a Senior Infrastructure Manager and Service Delivery Manager.
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Emails and Phone Numbers

@xlcatlin.com
@xlgroup.com
+1 215569****
+1 800233****
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About

Configuration Manager at XL Catlin

Work Experience

80 Park Plaza, Newark, New Jersey, 07101, US

Utilities

7580
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Unni Thoyakkat ITIL Expert,CGEIT,CSM.'s Professional Milestones

  • Service Delivery Manager (2014-01-01~2016-11-01): Implementing efficient processes and maximizing customer satisfaction through effective service delivery strategies.
  • Assistant Vice President, Application Services (2008-01-01~): Implementing successful software solutions to optimize user experience and increase accessibility and user satisfaction.
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Education

Gulbarga University
Gulbarga University