Assistant Manager - Quality@ KocharTech
Vadodara, Gujarat, India
Usha Karki Chhetry
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Calcutta University, Kolkata
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FlashIntel GPTUsha Karki Chhetry is a highly experienced professional with 14.5 years of work experience in the telecommunications industry. She has a strong background in team management, service delivery, and vendor management. Based in Vadodara, Gujarat, India, Usha has worked in various roles, including Assistant Manager - Quality at KocharTech and Senior Manager - Quality at Serco. She is skilled in delivering high-quality results and has a keen eye for meeting day-to-day targets. Usha is known for her adaptability and ability to work well in a team.
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About
Being into the Telecom for last 5 Yrs. Started my career from IBM Daksh, Kolkata, followed by HGSL Durgapura. In Kochar, since November,2010, Has led RIM and Aircel quality teams; post that moved to Vodafone and has been taking care of entire West Hub Quality Team from the Partner Side Specialties: Adapted in communicating to 4 different circle team in West Hub for Vodafone. Team Player and Team work are keys to success what I believe in. Have a keen eye on meeting day to day and MTD qualitative metricess given as target.
...See MoreWork Experience
Assistant Manager - Quality
Lead Quality
Lead Quality
IT Services and IT Consulting
Usha Karki Chhetry's Professional Milestones
- Lead Quality (2010-11-01~2012-09-01): Implementing robust quality control measures to optimize processes and drive product excellence.
- Quality (2009-05-01~2010-10-01): Implementing consistent quality control measures to ensure overall product excellence and customer satisfaction.
Education
Political Science
2002-2005Skill
Telecommunications
Bpo
Team Management
Service Delivery
Vendor Management
Performance Management
Outsourcing
Call Centers
Mis
Management
Operations Management
Transition Management
Crm
Process Improvement
Customer Satisfaction
Quality Assurance
Employee Engagement
Sla
Soft Skills
Six Sigma
Process Management
Certification
Colleagues
Jitender Jain
always looking for great talent solving challenges and learning new things
Vivek Gangwar
Chief Operations Officer
Rachit Mehra
Senior Vice President - Business Development
Kunal Berry
vice president finance at kochartech
Tarun Jain
director - it & innovation
Other Named Usha Karki Chhetry
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Usha Karki Chhetry's social media include: Linkedin,
Usha Karki Chhetry works for KocharTech
Usha Karki Chhetry's role in KocharTech is Assistant Manager - Quality
Usha Karki Chhetry works in the industry of IT Services and IT Consulting
Usha Karki Chhetry's colleagues are Jitender Jain,Vivek Gangwar,Rachit Mehra
Usha Karki Chhetry's latest job experience is Assistant Manager - Quality at KocharTech
Usha Karki Chhetry's latest education in Calcutta University, Kolkata
