technical lead at coupa software | ex-egain@ Coupa Software
Pune, Maharashtra, India
Utkarsh Jadhav
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Shivaji University
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FlashIntel GPTUtkarsh Jadhav is an experienced Information Technology professional with 11.9 years of work experience. He has a strong skill set in SQL, Microsoft SQL Server, Linux, Java, and servers. Currently, he is working as a Senior Technical Support Engineer to ensure customers are successful using Coupa's Business Spend Management software. Utkarsh has 3 years of experience in leading Technical Support & Partner Enablement teams and has expertise in technical account management for premium accounts. He has worked with clients in the United Kingdom and has a domain knowledge of Contact Center Software, Procurement & Business Spend Management Software.
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About
An Information Technology professional having experience in Software troubleshooting, Technical support and Administration. Currently working as a Senior Technical Support Engineer to ensure customers are successful using Coupa's Business Spend Management software. Strong skillset to lead the Technical Support team. 3 years of experience in leading Technical Support & Partner Enablement team. Technical Account Management for premium accounts to ensure high CSAT. Experience of servicing EMEA, US & APAC operations. Onsite support experience for clients based at United Kingdom in the year of 2013/14/15/16. An enthusiastic problem solver who loves being engaged at all levels of a project, keeps in mind the big picture and works towards it with high attention to details. Specialties: Technical Support, Software Troubleshooting, Support & Software Development Life Cycle, SQL, Java, Analytics, CCMP/CCDM, Enterprise applications. Domain Knowledge: Contact Center Software, Procurement & Business Spend Management Software
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technical lead at coupa software | ex-egain
Technical Lead
Software Development
Utkarsh Jadhav's Professional Milestones
- Senior Engineer - Technical Support (2014-04-01~2016-03-01): Providing technical assistance to customers, resolving their issues efficiently and effectively.
- Noc Engineer - L1 Technician (2011-11-01~2012-04-01): Provided efficient and accurate alarm response support, ensuring uninterrupted power usage for customers.
Education
Bachelor Of Engineering,
Bachelors
2008-2011Skill
Sql
Microsoft Sql Server
Linux
Java
Servers
Cloud Computing
Linux System Administration
Databases
Php
Troubleshooting
Technical Support
Html
Sdlc
Jira
Xml
Certification
Colleagues
Rob Bernshteyn
President | Chief Executive Officer
Leagh Turner
Chief Executive Officer
Chase Keefer
Senior Account Director | Partnering With Chief Product Officer | Chief Financial Officer
Michael Weir
Technical And Customer Success Leader | Technical Project Manager | Safe Agile Product Owner | Certified Scrum Master
Devon Tivona
Vice President Of Products
Other Named Utkarsh Jadhav
Frequently asked questions
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Utkarsh Jadhav works for Coupa Software
Utkarsh Jadhav's role in Coupa Software is technical lead at coupa software | ex-egain
Utkarsh Jadhav works in the industry of Software Development
Utkarsh Jadhav's colleagues are Rob Bernshteyn,Leagh Turner,Chase Keefer
Utkarsh Jadhav's latest job experience is technical lead at coupa software | ex-egain at Coupa Software
Utkarsh Jadhav's latest education in Shivaji University
