Support And Process Analyst@ Sonner Sistemas
Vânia Lemos Bertuccelli
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Centro Universitário Adventista de São Paulo
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FlashIntel GPTVania Lemos Bertuccelli is a highly experienced professional with 19.7 years of work experience in the field of consulting, training, and implementation of ERP systems. She has a strong background in customer support, installation, software analysis, and development. Vania is skilled in programming languages and has expertise in database management and requirements. She has certifications in SAP SD-Vis and Distribuicao and has participated in SAP SAP in Ka Solution. Vania has worked in various roles, including as a Process Analyst and Customer Service Manager. She is currently working as a Process Analyst at Procinn Consultoria em Negocios e Processos in Brazil.
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About
Formada em computação, com nove anos de experiência na área de consultoria, treinamentos e implantações de sistemas ERP Sonner e NEC, suporte ao usuário, instalação, análise de softwares, desenvolvimento, manutenção de relatórios, conhecimentos em lógica de programação, banco de dados comandos básicos, regras de negócios de ERP, mapeamento de processos e requisitos. Certificação em SAP SD- Vendas e Distribuição, participação da SIEC SAP na Ka Solution, ampla experiência em implantações e treinamentos de sistemas da área de saúde e gestão médica, gestão de processos de qualidade e participação na implantação da certificação de gestão da qualidade ISO 9001:2015 e certificação da qualidade e segurança assistencial em serviços de saúde acreditação ONA.
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Support And Process Analyst
IT Services and IT Consulting
Vânia Lemos Bertuccelli's Professional Milestones
- Support And Process Analyst (2013-04-01~): Provided critical troubleshooting and problem-solving solutions to optimize customer satisfaction and drive business growth.
- Analista De Processos (2022-06-01~2022-09-01): Implementing streamlined processes for increased efficiency and accuracy.
Education
Computação
1041379200-1104537600Certification
Colleagues
Thiago Pelegrine
tech lead | software engineer | software architect
Arthur Torres
Gerente de Projetos | Sonner Sistemas
Luis Wessel
Systems Support Analyst
Karine Cassia de Figueiredo
Technical Support Analyst In Systems
Diorgenes Lima
Support Analyst For Systems
Other Named Vânia Lemos Bertuccelli
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Vânia Lemos Bertuccelli works for Sonner Sistemas
Vânia Lemos Bertuccelli's role in Sonner Sistemas is Support And Process Analyst
Vânia Lemos Bertuccelli works in the industry of IT Services and IT Consulting
Vânia Lemos Bertuccelli's colleagues are Thiago Pelegrine,Arthur Torres,Luis Wessel
Vânia Lemos Bertuccelli's latest job experience is Support And Process Analyst at Sonner Sistemas
Vânia Lemos Bertuccelli's latest education in Centro Universitário Adventista de São Paulo
