VINAY KUMAR SHARMA
Customer Service Specialist@ MSC Cruises
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VINAY KUMAR SHARMA is a customer service specialist with 4 years of experience in the aviation industry. He has worked with Airasia X, ThaiAir Asia, and Spicejet, specializing in Navitaire software and CRM. He is currently working at MSC Cruises in Switzerland as a Customer Service Specialist. Prior to that, he worked at SpiceJet Limited in India as a Customer Service Executive and at Indo Thai Airport Management Services in India as a Customer Service Agent. VINAY KUMAR SHARMA is based in Qatar and has a strong background in customer service.
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Emails and Phone Numbers

@msccruises.de
@msccruises.com
@msccruisesusa.com
@msccruises.com
@msccruisesusa.com
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About

I am working in Qatar as a customer service specialist.I have 4+ years of working experience in aviation industry.I worked with Airasia X, ThaiAir Asia and Spicejet.I have knowledge of Navitaire software(skyport, skyspeed ,Go now ,Reporting control panel) of an amadeus company.I also have working knowledge of CRM(salesforce).Certificate of BAH,DGR,LCC.

Work Experience

Avenue Eugene Pittard, Geneva, Geneva, 1206, CH

Travel Arrangements

12473
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VINAY KUMAR SHARMA's Professional Milestones

  • Customer Service Specialist (2022-10-01~): Delivered exceptional customer support, optimizing their satisfaction and loyalty.
  • Customer Service Executive (2019-01-01~2022-09-01): Delivered exceptional customer service, exceeding customer expectations and increasing customer satisfaction.
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