Vaibhav Sharma
project manager pmp csm cspo cloud migrations tpm@ Kinaxis
Gurgaon, Haryana, India
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Vaibhav Sharma is an experienced professional with 13.3 years of work experience in change management, incident management, and IT service management. He is skilled in using tools like Remedy7, CMSDB, OHS, and Oracle Siebel. Vaibhav has expertise in virtualization of servers and has experience in analyzing internal I.T. and external network changes. He is also proficient in analyzing internal I.T. and external network changes. Vaibhav has a strong background in gap analysis and making and maintaining SLA reports and release notes. He has worked for reputable companies such as Kinaxis, Oracle, Koverhoop, Tech Mahindra, BT Group, and GE.
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Emails and Phone Numbers

@bts.com
@bt.com
@yahoo.co.in
@kinaxis.com
+1 770212****
+44 124657****
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About

* Experience in Change/Incident Management. * Proficient in using tools like Remedy7,CMDB, OHS, Business Objects, XNG, Oracle Siebel, Sharepoint. * Experienced in virtualization of servers. * Proficient in using tools like Parallels, Virtuozzo, VMware. * Proficient in Analyzing the CRF(Change Request form)/RFC which includes various parameters for the optimization of the network and infrastructure. * Experienced in analyzing internal I.T. and external network changes. * Proficient in maintaining trackers, like feedback trackers, performance trackers. * Proficient in doing gap analysis. * Proficient in making and maintaining SLA reports/ Release notes/Requirement docs.

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Work Experience

3199 Palladium Dr, Ottawa, Ontario, K0A, CA

Software Development

1823
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Vaibhav Sharma's Professional Milestones

  • Service Delivery Professional (2014-05-01~2015-07-01): Improving service delivery efficiency through strategic initiatives and proactive team collaboration.
  • Project Manager (2015-07-01~2019-04-01): Successfully completed multiple complex projects on time and within budget, achieving client satisfaction and business objectives.
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Education

Sikkim Manipal Institute of Technology - SMU
Sikkim Manipal Institute of Technology - SMU

Project Management

2014-2016
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