Valerie Sims-harrison

Action oriented, self-motivated, and accomplished Program/Project Manager with demonstrated strengths in project management, customer service, call center operations and systems planning and development. Expertise at driving the delivery of large scale implementation and development initiatives. Proficient in written and verbal business communications. Solid reputation for productivity, complex problem resolution and professionalism. Holds unique ability to contribute through individual effort and as part of the team. Specialties: Program/Project Management Leadership, Project Cost/Tracking Budgets , Matrix Management, Team Work, Total Quality Management, Methods & Procedures, Identification of Customer Needs, Training