Vanessa Collins

Sales professional that drives revenue above expectations. Driven to provide the best customer service to all customers and colleagues. Looking for opportunities providing strong leadership skills. -15+ years combined experience in inside sales, account management and customer service. -Managed account relationships and large-scale projects. -Built effective relationships with Channel Partners, Integrator and Direct Customers to build a strong channel. Maintaining relationships with key decision makers, excellent levels of loyalty to the product. -Facilitated processes for accuracy and efficiency; received excellent customer feedback while understanding customer’s expectations about value and service. Known for meeting deadlines and going the “extra mile” for customers and colleagues. -Successful in daily operations analyzing customers and their needs. Proficient in recognizing and completing steps needed to obtain objectives. Thrives on challenges to overcome obstacles with developing solutions that are financially feasible. -Experienced user of Salesforce.com to assist sales teams with opportunity tracking using dashboards, marketing campaigns and strategies, channel relationships and building the platform for Inside Sales, Install Base Support Services. -Strong communication skills, detail oriented, self-motivated, organized, quick learner and comfortable in fast paced environment. Specialties: -Administrator for Salesforce.com. -Proficient with Salesforce.com, Microsoft Word, Excel, PowerPoint, Outlook, Publisher, QuickBooks, Lotus Notes and Internet Explorer, Mac and Safari