Vanessa Edeh
Nnamdi Azikiwe University
Tell me more about Vanessa Edeh?
Vanessa Edeh is a self-motivated professional with 15.4 years of experience in customer service, quality assurance, and customer experience. Based in Nigeria, she has a strong drive and passion for excellence. Vanessa excels at delivering excellent customer service while contributing to organizational goals and objectives. She possesses excellent communication and interpersonal skills, as well as team-building abilities. Vanessa is dedicated, organized, focused, flexible, hardworking, and confident, making her a valuable asset in any organization.
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About
I am a self motivated professional with strong drive and passion for excellence. Spent considerable number of years ensuring that excellent Customer Service is delivered to our esteemed Customers at every point in time bearing in mind that the Customer is king. Attaining excellence at all times while contributing meaningfully to organization’s goals and objectives. Excellent Communication And Interpersonal Skills. Excellent team-building skills, Team player and utilizing support from others. Dedicated, Organized, Focused, Flexible, Hardworking And Confident. A solutions-driven professional and highly organized individual who aims to obtain a challenging opportunity in an organization where there are prospects for growth based on performance.
...See MoreWork Experience
customer service management || quality assurance professional || customer experience || team leadership
Acting Supervisor | Quality Assurance
Telecommunications
Vanessa Edeh's Professional Milestones
- Quality Assurance Analyst (2012-01-01~2015-10-01): Improving quality processes and achieving increased customer satisfaction through thorough analysis and data analysis.
- Acting Supervisor | Quality Assurance (2018-06-01~2018-09-01): Implementing effective quality control measures to ensure product and service excellence.
Education
Biochemistry,
Bachelors,
Applied Biochemistry
2003-2006Skill
Customer Service
Quality Assurance
Customer Experience
Customer Satisfaction
Training
Call Centers
Telecommunications
Troubleshooting
Management
Crm
Team Management
Team Leadership
Microsoft Office
Certification
Colleagues
Mohammed Dabo Jibrilla
Chief Excellence Officer | Manager
Alan Sinfield
Chief Executive Officer
Baqi J Salihu
Chief Technical Officer | Board Director
Juergen Peschel
Chief Executive Officer
Victoria Okon-Otoyo
executive assistant to chief executive officer at 9mobile
Other Named Vanessa Edeh
Frequently asked questions
We found 1 Vanessa Edeh's email addresses
Vanessa Edeh's social media include: Linkedin,
Vanessa Edeh works for 9mobile
Vanessa Edeh's role in 9mobile is customer service management || quality assurance professional || customer experience || team leadership
Vanessa Edeh works in the industry of Telecommunications
Vanessa Edeh's colleagues are Mohammed Dabo Jibrilla,Alan Sinfield,Baqi J Salihu
Vanessa Edeh's latest job experience is customer service management || quality assurance professional || customer experience || team leadership at 9mobile
Vanessa Edeh's latest education in Nnamdi Azikiwe University