Vanessa Edeh
customer service management || quality assurance professional || customer experience || team leadership@ 9mobile
Nigeria
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Vanessa Edeh is a self-motivated professional with 15.4 years of experience in customer service, quality assurance, and customer experience. Based in Nigeria, she has a strong drive and passion for excellence. Vanessa excels at delivering excellent customer service while contributing to organizational goals and objectives. She possesses excellent communication and interpersonal skills, as well as team-building abilities. Vanessa is dedicated, organized, focused, flexible, hardworking, and confident, making her a valuable asset in any organization.
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Emails and Phone Numbers

@etisalat.com.ng
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About

I am a self motivated professional with strong drive and passion for excellence. Spent considerable number of years ensuring that excellent Customer Service is delivered to our esteemed Customers at every point in time bearing in mind that the Customer is king. Attaining excellence at all times while contributing meaningfully to organization’s goals and objectives. Excellent Communication And Interpersonal Skills. Excellent team-building skills, Team player and utilizing support from others. Dedicated, Organized, Focused, Flexible, Hardworking And Confident. A solutions-driven professional and highly organized individual who aims to obtain a challenging opportunity in an organization where there are prospects for growth based on performance.

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Work Experience

Plot 19, Zone L, Banana Island, Ikoyi, Lagos, Lagos, NG

Telecommunications

1901
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Vanessa Edeh's Professional Milestones

  • Quality Assurance Analyst (2012-01-01~2015-10-01): Improving quality processes and achieving increased customer satisfaction through thorough analysis and data analysis.
  • Acting Supervisor | Quality Assurance (2018-06-01~2018-09-01): Implementing effective quality control measures to ensure product and service excellence.
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Education

Nnamdi Azikiwe University
Nnamdi Azikiwe University

Biochemistry,

Bachelors,

Applied Biochemistry

2003-2006