Vanessa Neurohr
Vice President Customer Success@ Muck Rack
New York, New York, United States
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Vanessa Neurohr is the Vice President of Customer Success at Muck Rack, a company focused on improving public relations and fostering better relationships with the media. With 8.9 years of experience, she works with brands and agencies to achieve goals, reinvigorate strategies, and streamline workflows. Vanessa is known for her ability to extend her customers' teams and refers to herself as an extension of her customers' teams. Prior to joining Muck Rack, she worked in customer experience at Capital One and digital marketing at TITLE Boxing Club.
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Emails and Phone Numbers

@muckrack.com
@joinpavilion.com
+1 212500****
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About

Vanessa Neurohr is the Vice President of Customer Success at Muck Rack, working to change the way professionals approach public relations and encourage better relationships with the media through a unique mix of technology and partnership. Vanessa works with brands and agencies to ensure they are working smarter to surpass goals, reinvigorate strategies, and streamline workflows. She often refers to herself as an extension of her customers’ teams. Vanessa joined Muck Rack as a Customer Success Strategist in 2016. Prior to this, she worked in customer experience at Capital One and digital marketing at TITLE Boxing Club.

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Work Experience

Miami, Florida, US

Software Development

312
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Vanessa Neurohr's Professional Milestones

  • Vice President Customer Success (2016-12-01~2017-11-01): Driving customer satisfaction and loyalty through seamless transformations and exceptional service plans.
  • Director, Customer Success (2019-06-01~2020-11-01): Driving customer satisfaction and loyalty through effective strategies and personalized support.
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Education

Alfred Lerner College of Business & Economics at University of Delaware
Alfred Lerner College of Business & Economics at University of Delaware

Marketing

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