global client experience leader | catalyzing client-centric success@ OSOME
Singapore, Singapore, Singapore
Vanitha Munisamy
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FlashIntel GPTVanitha Munisamy is a self-driven individual with over 15 years of experience in the customer service field. She is skilled in mentoring and coaching, and is a firm believer in Happy staff Happy customers. Vanitha has worked at OSOME in various roles, including Manager, Client Experience, Global Client Experience Leader, Assurance Specialist, Quality Specialist, and Customer Service Officer. She has also worked at DBS Bank in various roles, including Customer Service Officer, Customer Service Manager, and Customer Service Assistant. Vanitha's expertise lies in customer service and she has a strong track record of delivering exceptional customer experiences.
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About
Self-driven individual who is passionate about customer experience. I've over 15 years of experience in the customer service field and am equipped with mentoring and coaching skills. Firm believer in Happy staff = Happy customers!
Work Experience
global client experience leader | catalyzing client-centric success
Manager Client Experience
IT Services and IT Consulting
Vanitha Munisamy's Professional Milestones
- Assurance Specialist (2020-01-01~2021-04-01): Provided comprehensive insurance solutions to clients, minimizing errors and promoting a positive work environment.
- Manager Client Experience (2022-07-01~): Enhanced client satisfaction through personalized experience and support strategies.
Education
Customer Experience
2022-2022Certification
Colleagues
Dr. Konstantin Lange
Chief Operating Officer
Mathias Eriksson
cmo at osome marketing leader writer & late capitalism craftsman of commercialisation anthropology go-to-market ai ecom and branding
Dr. Konstantin Lange
chief operating officer at osome
Vlad Sharuda
cmo at osome
Rishat Iskhakov
vp analytics @osome | leveraging data to make better decisions | data strategy | global talent
Other Named Vanitha Munisamy
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Vanitha Munisamy works for OSOME
Vanitha Munisamy's role in OSOME is global client experience leader | catalyzing client-centric success
Vanitha Munisamy works in the industry of IT Services and IT Consulting
Vanitha Munisamy's colleagues are Dr. Konstantin Lange,Mathias Eriksson,Dr. Konstantin Lange
Vanitha Munisamy's latest job experience is global client experience leader | catalyzing client-centric success at OSOME
Vanitha Munisamy's latest education in The CX Academy
