Vassia Soulioti
Customer Relationship Management Youth | Mass And Ethnic Segment Supervisor@ Vodafone
Greece
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Vassia Soulioti is a senior professional with over 20 years of experience in customer retention, telecommunications, CRM, and customer lifecycle management. She has worked for Telco and Ford Motor Company, where she held roles as a Scrum Master and a Customer Value Management Supervisor. Vassia is skilled in CVM and Analytics, with strong analytical and technical thinking. She is a strategic thinker who can coach and develop others, and has a strong ability to coach and develop others. Vassia is a strategic problem solver who can explain complex issues in a creative and creative way. She is driven by data and is passionate about exploring digital customer journeys.
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Emails and Phone Numbers

@vodafone.com
@vodafone.com.au
+30 870702****
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About

Senior professional with very high experience and with a strong academic background in Analytics and Business Studies. Working for over 15 years in Telco in Customer Value Management, two years ago I undertook the role of Scrum Master for contributing in the digital transformation of the company I am working. Due to my strong background in CVM and Analytics, I have very strong analytical and technical thinking. During the last 2 years, I have built a strong agile mindset promoting transparency, team-working and cooperation. Being a senior professional for so many years, I have a strong ability to coach and develop others and very good stakeholder management and communications skills. I am a strategic mindset and problem solver, who can explain complex and ambiguous issues in a simple and creative way. Working under pressure in an effective way, being resilient to change and embracing new challenges. I am customer-obsessed type having the customer in the center and being driven by data when taking a decision or setting a strategy. As we are running in a digital driven era, I am hungry for innovation, social media lover and passionate for exploring digital customer journeys.

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Work Experience

1 Kingdom Street, London, W2 6BY, GB

Telecommunications

137594
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Vassia Soulioti's Professional Milestones

  • Marketing Planning And Forecasting Assistant (2003-02-01~2004-09-01): Developing data-driven marketing strategies to optimize audience and drive sales growth.
  • Market Analyst And Crm COOrdinator (2004-11-01~2007-11-01): Implementing data-driven strategies to optimize market data analysis and enhance CRM systems for improved financial reporting accuracy.
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Education

Athens University of Economics and Business
Athens University of Economics and Business

Marketing & Communication With New Technologies

2006-2008
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