Vaughn Fox
Nova Scotia Community College - NSCC
Tell me more about Vaughn Fox?
Vaughn Fox is a highly skilled IT professional with 27.9 years of experience. He specializes in ITIL, process improvement, change management, and software documentation. Based in Canada, Vaughn has a strong background in business analysis and team leadership. He has worked in various roles at TD and CGI, gaining expertise in finance operations, team management, and senior client service coordination. Vaughn's attention to detail and creative thinking make him a valuable asset in any organization.
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About
Technically sophisticated and business-savvy IT professional with a pioneering career reflecting strong leadership qualifications coupled with solid Customer Service skills and Remedy ITSM expertise. Specialties: MS Office, Excel,
Work Experience
Customer Service Specialist
Vaughn Fox's Professional Milestones
- Team Manager (2019-01-01~): Transformed team processes, resulting in increased efficiency and improved project output.
- Major Incident Manager (2010-07-01~2011-10-01): Successfully implemented comprehensive incident resolution strategies to minimize potential threats and enhance overall operational efficiency.
Education
Business Computer Programming
1993-1994Skill
Itil
Process Improvement
Change Management
Software Documentation
Business Analysis
Team Leadership
It Service Management
Management
Requirements Analysis
Requirements Gathering
Leadership
Incident Management
Project Delivery
Training
Vendor Management
It Operations
Business Process Improvement
Customer Service
Resource Management
Documentation
Business Process Mapping
Web Design
Process Management
Process Simulation
Customer Relations
Attention To Detail
Creative Thinker
Process Development
Process Mapping
Microsoft Excel
Microsoft Office
Troubleshooting
Certification
Colleagues
Daryl MacDonald
Maintenance Technician
Other Named Vaughn Fox
Frequently asked questions
We found 4 Vaughn Fox's email addresses
We found 1 Vaughn Fox's phone numbers
Vaughn Fox's social media include: Linkedin,
Vaughn Fox works for Jessem Tool Company
Vaughn Fox's role in Jessem Tool Company is Customer Service Specialist
Vaughn Fox's colleagues are Daryl MacDonald
Vaughn Fox's latest job experience is Customer Service Specialist at Jessem Tool Company
Vaughn Fox's latest education in Nova Scotia Community College - NSCC