Betty W.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Within my 3 years as a manager/supervisor and 7 years as a customer service specialist, I improved my problem solving, analytical, and time management skills. As a manager/supervisor, finding the best way to utilize staff on hand and ensure assignments were done on time correctly. As an airplane cleaning manager/supervisor for a national airline, I ensured the 10-15 planes were cleaned properly and ready on time for AM takeoff. Utilization of the staff on hand, and teamwork ensured the planes were not delayed. During my tenure in customer service, I confirmed orders went to the correct customer, picked up/dropped off customers on time so they were not late, and utilized company software to troubleshoot/place orders for customers via phone chat. In the midst of the 2020 downtime, I earned a TOEFL certificate teach English as a second language), and learned Javascript, HTML5, and CSS, and am currently learning Korean.