Veronica Peña
Senior Service Officer@ Bank of the West
Los Angeles, California, United States
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Veronica Pena is a highly experienced professional with 17.9 years of work experience in the banking industry. She has a strong background in retail banking, cross selling, operations management, and team management. Currently, she serves as the Customer Service Manager at Bank of the West in Los Angeles, California. Veronica has held various positions at Bank of the West, including Senior Service Officer, Assistant Customer Service Manager, and Senior Personal Banker. She also has experience working at OneWest Bank and Indymac Bank. Veronica's expertise and extensive work history make her a valuable asset in the banking industry.
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+1 415821****
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About

Customer Service Manager at Bank of the West

Work Experience

Chicago, Illinois, US

Banking

7324
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Veronica Peña's Professional Milestones

  • Personal Banker (2005-11-01~2008-07-01): Successfully secured cash deals to drive revenue growth and strengthen client relationships.
  • Customer Service Manager (2014-06-01~2015-04-01): Implemented comprehensive customer satisfaction programs to improve satisfaction and loyalty.
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