Veronica Woo, MCITP, MCT, MOS

Posses a wide range of business and technical experience with a strong financial and accounting background, in-depth designs, with analytical, communication and presentation skills including business processes and re-engineering, project management, solid understanding of SDLC, implementation and quality assurance methodology. Collaborated with business units to implement global strategic project, project planning and management to post implementation support; ensuring that business requirements and processes are identified and met; managed 3rd Party IT Vendors and Partners and ERP Global support helpdesk for NA, EMEA and APAC regions. Managed all facets of small to large scale Microsoft Dynamics NAV & GP implementations with focuses in financials, distribution, warehousing and service management, particularly in global deployments that include multi-sites, countries, currencies and VATs; users' training and after Go-Live on-going technical support. Facilitated client meetings to gather and evaluate business requirements and processes; implemented solutions that resulted in greater efficiencies at clients’ operations processes. Developed complete concepts, designing new systems, describing program specifications, defining business requirements with focus on diverse financial and statistical analysis for the clients. Team Consultant and Leader on Quality Assurance on multiple/large customizations in large and International projects; directed plan testing and created comprehensive test plans including test scenarios and testing techniques, i.e. Functionality, integration, regression and performance testing and objects standardization. Recognized for excellent customers’ satisfaction and support and committed to development of teamwork, project management and professional excellence. Specialties: ERP Systems Implementation: Microsoft Dynamics NAV & GP; SAGE; EPICOR; Software Quality Assurance Business Process Analysis More than 14 years in Oil and Gas Industry