Veronica Ybarra
Technical Customer Service Representative@ Convergys
Phoenix, Arizona, United States
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Veronica Ybarra is a highly experienced professional with 13.4 years of work experience. She possesses a wide range of skills including Microsoft Office, attention to detail, Microsoft Excel, and quick learning. Based in the United States, Veronica has a strong background in customer service and communication, with a focus on providing excellent customer service. She is known for her leadership qualities and ability to work well in teams. Veronica is a dedicated and professional individual who is eager to contribute her expertise to any company she works with.
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Skills & Insights
Colleagues

Emails and Phone Numbers

@concentrix.com
@convergys.com
@gmail.com
@concentrix.com
+1 800747****
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About

With excellent experience and training gained, working with customers for over 3 years, has provided me with great knowledge in assisting a customer in all situations. I have incredible customer service skills, people skills and communications skills to offer your company. I would like to describe myself as a person with leadership characteristics along with group and team traits. I apply myself in every role given with care, professionalism, and accordingly. Receiving instructions or providing directions is not an issue. I am able to receive constructive criticism, which allows me to grow as a person. I look forward to the opportunity to work along side your company.

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Work Experience

201 East Fourth Street, Cincinnati, Ohio, 45202, US

Outsourcing and Offshoring Consulting

33175
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Veronica Ybarra's Professional Milestones

  • Instocks And Sales Associate (2011-06-01~2013-01-01): Achieved record-breaking returns in stock and sales, driving revenue growth through effective financial management.
  • Technical Customer Service Representative (2013-06-01~2014-08-01): Delivered exceptional customer accounts, consistently exceeding expectations and fostering strong customer loyalty.
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Education

Hacienda La Puente Adult Education
Hacienda La Puente Adult Education

General Education

2005-2009