Senior Director, Sales Engineering@ NICE
Raleigh, North Carolina, United States
Victoria Head
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FlashIntel GPTVictoria Head is a highly experienced professional with 28.6 years of work experience in various roles. She has a strong background in workforce management, call center operations, and technical support. Currently, she serves as the Sr Director of Sales Engineering at NICE Ltd in the InContact Division. With a focus on telecommunications, Victoria has a proven track record in driving sales and delivering exceptional customer experiences. She is skilled in various technologies such as SaaS, IVR, and Salesforce.com. Victoria is based in the United States.
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About
Sr Director, Sales Engineering of inContact Division at NICE Ltd
Work Experience
Senior Director, Sales Engineering
Software Development
Victoria Head's Professional Milestones
- Senior Director, Sales Engineering (2016-11-01~): Provided strategic engineering support to drive sales growth and reach targets.
- Call Center Representative, Manager (1995-03-01~2005-07-01): Delivered exceptional customer service in high-volume call centers, exceeding customer expectations and driving revenue growth.
Skill
Workforce Management
Call Center
Saas
Ivr
Salesforce.com
Acd
Telephony
Voip
Telecommunications
Technical Support
Call Centers
Contact Centers
Networking
Pre Sales
Customer Experience
Cti
Professional Services
Sales Process
Analytics
Leadership
Unified Communications
Sip
Enterprise Software
Troubleshooting
Process Improvement
Data Center
Crm
Certification
Colleagues
Other Named Victoria Head
Frequently asked questions
We found 1 Victoria Head's email addresses
We found 2 Victoria Head's phone numbers
Victoria Head's social media include: Linkedin,
Victoria Head works for NICE
Victoria Head's role in NICE is Senior Director, Sales Engineering
Victoria Head works in the industry of Software Development
Victoria Head's colleagues are John Tason,James Kirkham,Shilpa Goyal
Victoria Head's latest job experience is Senior Director, Sales Engineering at NICE
