Victoria Mwale
Zambia
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Victoria Mwale is an experienced Service Consultant with 11 years of work experience in the logistics and supply chain industry. She is skilled in Microsoft Word, Retail, Sales, Customer Satisfaction, and the Hospitality Industry. Victoria has worked at DHL Express in Germany as a Customs Officer and Lead Qualifier, as well as at Zambia Revenue Authority (ZRA) as a Customs Officer. She also has experience as a Team Lead and Service Point Advisor at DHL Supply Chain. Victoria holds a Diploma in International Air Travel Association (IATA) from Hotel and Tourism Training Institute.
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Emails and Phone Numbers

@dhl.com
@zra.org.zm
@logistics.dhl
@dpdhl.com
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About

Experienced Service Consultant with a demonstrated history of working in the logistics and supply chain industry. Skilled in Microsoft Word, Retail, Sales, Customer Satisfaction, and Hospitality Industry. Strong consulting professional with a Diploma focused in International air travel association (IATA) from Hotel and tourism training institute.

Work Experience

Kalambo Road, Lusaka, Lusaka, 10101, ZM

Government Administration

1076
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Victoria Mwale's Professional Milestones

  • Service Point Advisor (2016-06-01~): Provided expert guidance and streamlined processes to enhance product expertise and customer satisfaction.
  • Customer Service Officer (2012-11-01~2014-02-01): Delivered exceptional customer service, consistently exceeding standards and building strong customer relationships.
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