vp public sector client services at teleperformance uk@ Teleperformance
Bristol, Bristol, United Kingdom
Victoria Procter
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University of the West of England
Real-Time AI Research
FlashIntel GPT
Tell me more about Victoria Procter?
FlashIntel GPTVictoria Procter is an experienced Call Centre Operations and Account Manager with 17.9 years of work experience. She has a strong background in customer service, customer experience, and contact centers. Victoria is skilled in service delivery, performance improvement, and customer relationship management. She has worked at Teleperformance in France and Echo Managed Services in the UK, and has also held positions as a Customer Service Manager and Team Leader. Victoria holds a Bachelor's degree in English Literature from the University of the West of England. She is based in Bristol, United Kingdom.
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About
Experienced Call Centre Operations and Account Manager with a demonstrated history of working in the outsourcing industry. Skilled in Service Delivery, Performance Improvement, Customer Service, Customer Relationship Management and Customer Retention. Strong support professional with a Bachelor's degree focused in English Literature (British and American) from University of the West of England.
Work Experience
vp public sector client services at teleperformance uk
Senior Account Manager
Senior Account Manager
Outsourcing and Offshoring Consulting
Victoria Procter's Professional Milestones
- Senior Account Manager (2017-03-01~2018-11-01): Exceeded sales targets with aggressive pricing and exceptional customer service, driving significant revenue growth.
- Team Leader (2006-01-01~2010-01-01): Motivated and cultivated a team of talented professionals, resulting in successful project completion and overall organizational success.
Education
English Literature (british And Commonwealth)
2005-2008Skill
Customer Service
Customer Experience
Contact Centers
Call Centers
Outsourcing
Team Management
Leadership
Client Relations Skills
Service Delivery
Performance Management
Performance Improvement
Recruiting
Crm
Customer Retention
Account Management
Change Management
Team Leadership
Certification
Colleagues
bukola john
Business Owner
Abegail Villaruel
Business Owner
Tanmay maurya
Business Owner
Shaneke Roach
Customer Service Representative | 120 Hours TEFL Certification L Business Owner
Juan Sebastian Sanabria Barreto
Project Management | MBA | Product Owner | Scrum Master | Digital Transformation | BPO | Azure DevOps
Other Named Victoria Procter
Frequently asked questions
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Victoria Procter's social media include: Linkedin,
Victoria Procter works for Teleperformance
Victoria Procter's role in Teleperformance is vp public sector client services at teleperformance uk
Victoria Procter works in the industry of Outsourcing and Offshoring Consulting
Victoria Procter's colleagues are bukola john,Abegail Villaruel,Tanmay maurya
Victoria Procter's latest job experience is vp public sector client services at teleperformance uk at Teleperformance
Victoria Procter's latest education in University of the West of England
