Victoria SooHoo (she/her)
Head Of Support And Implementation@ ChartHop
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Victoria SooHoo (she/her) is an experienced Technical Support Engineer with 10.6 years of work experience. She is driven by results and motivated by high-complex problems. Victoria has worked at ChartHop as the Head Of Support And Implementation on the Engineering & Technical department since September 2019. Prior to that, she worked at Sailthru by Marigold as a Client Support Engineer from September 2014 to August 2016. Victoria also has experience as a Client Success Specialist at Booker Software and as a Research Assistant at Eastern Connecticut State University.
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About

Experienced Technical Support Engineer driven by results and motivated by high-complex problems with the beginnings of support management.

Work Experience

New York, NY, 10011, US

Software Development

136
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Victoria SooHoo (she/her)'s Professional Milestones

  • Head Of Support And Implementation (2019-09-01~): Overseeing successful implementation projects and fostering collaboration among teams to enhance overall productivity and service delivery.
  • Client Support Engineer (2014-09-01~2016-08-01): Providing exceptional technical assistance to clients, resolving complex issues promptly and minimizing downtime.
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Education

Eastern Connecticut State University
Eastern Connecticut State University

Psychology

2009-2013