Vihangee Sevak
Ahmedabad Jobs careers
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Vihangee Sevak is a critical associate of process with 13 years of experience. Based in India, she has worked as a SPOC for over 4 years, representing European daily calls and updates for Nespresso clients in 13 countries. Vihangee has a strong track record of maintaining 100% quality in the ever-changing conditions for Nespresso, which has a large scope of 13 countries. She has excellent rapport with various departments, including Global Coding, AR content, and Processing HUB. Vihangee also has knowledge of Eclipse, NRSP, OGRDS, Check Point tool, and Final Inspection, and has worked with platinum coffee clients.
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About
Working as a critical associate of process and also working as a SPOC (More than 4 years). Representing European daily call from our process to provide details of countries and to represent process issues and other updates. Managed to keep in 100% quality despite the ever changing conditions for this dynamic Nespresso client which has a huge scope of countries (13 countries) for which I have been awarded with Nielsen GOLD award. Maintained good rapport with all department such a Global Coding team, AR content team, Processing HUB team which can help to get fast solution in terms of process which is very important, and something be learnt about. Good knowledge for Eclipse, NRSP, OGRDS, Check Point tool & Final Inspection, provide training to new joiners for the same along with BAU activities. Maintained platinum coffee clients (Lavazza, Nespresso, Coke, Pepsico) single handedly which is very complex in terms of mapping specifications, requirements and strict towards the quality of RD coding of the product.
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Subject Matter Expert
Information Services
Vihangee Sevak's Professional Milestones
- Subject Matter Expert (2020-01-01~): Delivered accurate and efficient diagnoses, ensuring efficient diagnostics for diverse clients.
- Senior Process Associate (2014-02-01~2018-10-01): Streamlining processes to enhance efficiency and optimize productivity while maintaining cost quality.
Education
Master Of Business Administration (specialized In Finance)
2011-2013Certification
Colleagues
Eric Lanoue
Creative Solutions Manager
Jeff Scagnelli
Product Owner
Roberto Castañeda Ascencio
solution owner @ nielseniq
Edward Uy
technology project leader certified scrum master and product owner pmp experienced in it project delivery
Baburaj Rajendran
Agile Program Manager | PPC
Other Named Vihangee Sevak
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Vihangee Sevak works for NielsenIQ
Vihangee Sevak's role in NielsenIQ is Subject Matter Expert
Vihangee Sevak works in the industry of Information Services
Vihangee Sevak's colleagues are Eric Lanoue,Jeff Scagnelli,Roberto Castañeda Ascencio
Vihangee Sevak's latest job experience is Subject Matter Expert at NielsenIQ
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