Vijay Srivastava

Over 30 Years of experience in IT service delivery, project and program management positions; proven ability to manage multiple projects concurrently, lead service, technical & project teams to success, and unify efforts among sales and IT teams to achieve business development goals. Focused, dedicated, and highly motivated professional with a proven track record of success in project management deliverables, supporting projects and programs, including scope management, quality management, resource management, schedule management, communications management, and third-party contract management. Skilled in building a vision for service delivery success and executing strategies that generate quantifiable results. Hands-on approach to team leadership and direction; excellent communicator and relationship builder. Align service delivery with sales objectives to gain competitive advantages. Demonstrated ability to partner with customers from a diverse cultural background to achieve their goals while advancing business opportunities. Core knowledge and skill areas include:  Project Management / Change Management  Cost Reduction Initiatives  Complex Project Planning / Execution  Team Training, Mentoring and Evaluation  Customer Needs Assessment & Fulfillment  Problem Solving / Decision Making  Client Relationship Management  Vendor Management  Contract Management  Senior Executive Consultations/Collaborations  Customer Service & Retention