Vijay Verma

CONTINUOUS IMPROVEMENT / BUSINESS | OPERATIONAL EXCELLENCE LEADER Accomplished Continuous Improvement Leader with extensive experience in all aspects of operational excellence, Net promoter score, transformation, organisational development, change management, lean six sigma methodologies, strategic planning, project and programme leadership. Excellent track record of accomplishment in planning and administering successful programmer to outstanding improvement of operational and business performance, operating efficiency, effectiveness and profitability. Collaborate with executive-level stakeholders to effectively prioritise activities and achieve defined objectives, translating business requirements into operational solutions and process improvements to achieve corporate performance goals and targets. Natural leadership style, integrating “best practices” with staff talents to create an empowered high-energy workforce with maximise synergy. Areas of expertise:  Management Consulting  Operational Excellence Leadership  Strategic and Tactical Planning / Analysis  High-Level Business Proficiency  Performance Measurement / Improvement  Six Sigma Master Black Belt  Cost Reduction  Stakeholder Engagement  Transformation Leadership  Full Lifecycle Project Management  Team Leadership  Change Management  Process Re-Engineering  Business Improvement  SLA / KPI / NPS / Procedure Development  Process Optimisation  Organisational Development  Relationship Development  BFSI / Manufacturing / Oil and Gas / Engineering Services / IT  Workforce Planning / Data Analysis  Training / Coaching / Mentoring