Viji Balakrishnan

Data-driven IT leader with global experience in various positions covering FMCG & IT service industry. Excellent reputation for resolving problems and improving customer satisfaction. Drive Strategy Planning, IT outsourcing/insourcing, Business intelligence, Data Analytics, Service Delivery, IT Operations, Cloud/On-premises Infrastructure Management and Systems Implementation. Ability to oversee multiple complex projects concurrently with knowledge and experience of technologies such as Azure, Microsoft BI, SAP BW, SAP, Lotus notes, VB .NET, Service Now, Remedy (BMC). - Significant experience in setting up KPI, due diligence and working with committees and other project managers. - Adept in IT skilled resource Management, Technology Resource Administration with experience of establishing business networks. - Well-rounded experience in IT setup, strategy formulation and execution, global large and complex IT programs planning and execution, solution design & implementation, transition, operations setup & delivery. - Possess broad competence in strategic management and launch of new IT initiatives, re-design of corporate applications and contributing towards the achievement of organizational objectives.