Vijayaraghavan Venkateshan
Tell me more about Vijayaraghavan Venkateshan?
Vijayaraghavan Venkateshan is an IT professional with 19.4 years of experience in Service Delivery & Project Management. He has a strong background in team management, customer experience, and process improvement. Vijayaraghavan has worked at Dell Technologies, First Data Corporation, and CSC in various roles, including Service Manager and Project and Service Coordinator. He is skilled in areas such as BPO, team leadership, and process excellence. Vijayaraghavan is based in Australia and aims to lead and deliver state-of-the-art solutions to clients.
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About
IT professional with experience in Service Delivery & Project Management who aspires to lead and deliver state of the art solutions to clients by building strong partnership with the Project board, Delivery teams, stakeholders and Mgmt teams.
Work Experience
Service Manager
Service Desk And Contact Center Manager
Vijayaraghavan Venkateshan's Professional Milestones
- Service Manager (2016-01-01~): Improved team productivity and customer satisfaction through effective communication and streamlined processes.
- Service Delivery Manager And COOrdinator (2013-04-01~2015-06-01): Streamlined service delivery processes, optimizing efficiency and enhancing customer satisfaction.
Skill
Service Delivery
Business Process Improvement
Bpo
Team Management
Customer Experience
Management
Transition Management
Coaching
Call Center
Quality Assurance
Call Centers
Performance Management
Vendor Management
Workforce Management
Process Improvement
Sla
Process Excellence
Six Sigma
Project Management
It Service Management
Business Analysis
Change Management
Itil
It Operations
Team Leadership
Incident Management
Customer Satisfaction
Certification
Colleagues
Other Named Vijayaraghavan Venkateshan
Frequently asked questions
We found 1 Vijayaraghavan Venkateshan's phone numbers
Vijayaraghavan Venkateshan's social media include: Linkedin,
Vijayaraghavan Venkateshan works for Dell Technologies
Vijayaraghavan Venkateshan's role in Dell Technologies is Service Manager
Vijayaraghavan Venkateshan's colleagues are Lildee Rene,Kellie Crantz,Lou Mabley
Vijayaraghavan Venkateshan's latest job experience is Service Manager at Dell Technologies