Change And Configuration Coordinator@ NEC Australia
Viktoria Edwards
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FlashIntel GPTViktoria Edwards is a proactive IT Service Management professional with 6.4 years of experience. She is based in Canberra, Australia and has worked in various roles in the Federal Government. Viktoria has worked as a Senior Service Desk Technician at Kinetic IT and as a Service Request Manager/client Delivery Associate at Optus. She also has experience as an Administrator Assistant at Conference Co-ordinators. Viktoria's expertise lies in delivering Request Fulfillment outcomes in client-facing roles on Federal Government accounts.
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Proactive IT Service Management professional excelling in delivering Request Fulfillment outcomes in client facing roles on Federal Government accounts.
Work Experience
Change And Configuration Coordinator
IT Services and IT Consulting
Viktoria Edwards's Professional Milestones
- Senior Service Desk Technician (2022-01-01~): Provided timely and efficient troubleshooting to enhance customers' resolution for technical technical issues.
- Service Request Manager/client Delivery Associate (2020-05-01~2022-01-01): Streamlined service requests, improving customer efficiency and enhancing customer satisfaction ratings.
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We found 2 Viktoria Edwards's email addresses
We found 1 Viktoria Edwards's phone numbers
Viktoria Edwards's social media include: Linkedin,
Viktoria Edwards works for NEC Australia
Viktoria Edwards's role in NEC Australia is Change And Configuration Coordinator
Viktoria Edwards works in the industry of IT Services and IT Consulting
Viktoria Edwards's colleagues are Djin Siauw,Mitsuhiro Murooka,Bob Lanigan
Viktoria Edwards's latest job experience is Change And Configuration Coordinator at NEC Australia
