global head of technical support at dih technology co @ DIH Technology Co.
Hoofddorp, North Holland, Netherlands
Vinayak Desai
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University of Mumbai
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FlashIntel GPTVinayak Desai is an experienced professional with over 10 years of experience as a lead Customer Support Engineer and 3 years of leading and managing teams. He has a strong background in IT Infrastructure Management, inventory management, customer management, and workspace management. Vinayak is skilled in team leadership, goal-driven leadership, and hands-on support on desktop, remote, and telephonic support. He is also experienced in Oracle CRM implementation and has a certification in SAN (EMC). Vinayak has worked in various roles, including Global Head of Technical Support at DIH Technology Co. and Service and Support Engineer at Motek Medical B.V. He is currently working as the Global Head of Technical Support at DIH Technology Co.
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Over 10 years of experience as a lead Customer Support Engineer and 3 years of leading and managing a team with project handling Have experience in IT Infrastructure Management, inventory management, customer management, and workspace management. Strong experience with customer management, Incident management & team management. Strong and goal-driven leadership. Hands-on experience on desktop, remote, and telephonic support. Implementation of Oracle CRM Maintained and written KB articles and trained and recruiting new resources. Experience & certified in SAN (EMC). Experience & certified Microsoft certified Azure fundamentals.
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global head of technical support at dih technology co
Medical Equipment Manufacturing
Vinayak Desai's Professional Milestones
- Senior Systems Engineer (2007-02-01~2014-07-01): Developed and deployed scalable systems, optimizing efficiency and delivering the latest solutions.
- Senior Customer Service Executive (2005-07-01~2006-07-01): Exceeded sales targets by implementing innovative strategies and fostering customer loyalty.
Education
Information Technology
2000-2003Skill
Unix
San
Team Management
Team Building
Team Leadership
Help Desk Support
Technical Support
Service Desk Management
Linux
Emc Storage
Emc San Administration
Servers
Operating Systems
Troubleshooting
It Service Management
Itil
Storage
Storage Area Networks
Disaster Recovery
Data Center
Solaris
Storage Area Network
Certification
Colleagues
Other Named Vinayak Desai
Vinayak Desai
executive operation and maintenance
Vinayak Desai
senior vp - product @zee | ex-head of product management & analytics @marrow | ex-product & marketplace head at dunzo | ex-practo oracle | iim calcutta
Vinayak Desai
Manager
Vinayak Desai
Assistant General Manager
Vinayak Desai
Software Test Engineer
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Vinayak Desai works for DIH Technology Co.
Vinayak Desai's role in DIH Technology Co. is global head of technical support at dih technology co
Vinayak Desai works in the industry of Medical Equipment Manufacturing
Vinayak Desai's colleagues are Jintao Han,Frans Steenbrink,Sebastian Tan
Vinayak Desai's latest job experience is global head of technical support at dih technology co at DIH Technology Co.
Vinayak Desai's latest education in University of Mumbai
