Vincent Nano
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FlashIntel GPTVincent Nano is a highly experienced professional with 21.7 years of work experience in the call center and BPO industry. He has a strong background in quality assurance, reporting, analytics, and data management. Vincent has worked in various roles across sales and customer service, specializing in sales and customer service. He has worked for companies such as Eclaro, Concentrix, Convergys, Stream Global Services, and TTEC. Vincent's expertise lies in operations management, program management, service delivery, and analysis. He is based in the Philippines.
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About
Has 12 years of Call Center / BPO industry experience in Quality roles across Sales and Customer Service. Specialties: Quality Assurance, Reporting, Analytics and Data Management.
Work Experience
SQL Developer
IT Services and IT Consulting
Vincent Nano's Professional Milestones
- Quality Supervisor – Global Quality (2007-09-01~2008-02-01): Implementing robust quality management systems to enhance product quality and meet market demands.
- Customer Service Associate (level 1) – Operations (2002-02-01~2003-08-01): Enhancing operational efficiency by streamlining processes and implementing strategies for improved customer satisfaction.
Skill
Call Center
Quality Assurance
Call Centers
Operations Management
Bpo
Program Management
Service Delivery
Analysis
Analytics
Customer Service
Databases
Workforce Management
Outsourcing
Contact Centers
Team Management
Customer Experience
Quality Management
Coaching
Vendor Management
Certification
Colleagues
Ken Morris
Senior Vice President - Global Service Delivery
Eric Feil
senior vice president marketing at eclaro
Luke Ruzek
director of human resources at eclaro
Daniel Broderick
Chief Delivery Officer
Dr. Patrick Alain Azanza
Chief Operations Officer
Other Named Vincent Nano
Frequently asked questions
We found 4 Vincent Nano's email addresses
We found 1 Vincent Nano's phone numbers
Vincent Nano's social media include: Linkedin,
Vincent Nano works for Eclaro
Vincent Nano's role in Eclaro is SQL Developer
Vincent Nano works in the industry of IT Services and IT Consulting
Vincent Nano's colleagues are Ken Morris,Eric Feil,Luke Ruzek
Vincent Nano's latest job experience is SQL Developer at Eclaro
