business anyalics@ Syneos
New York, New York, United States
Vincent Short
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FlashIntel GPTVincent Short is an innovative and highly accomplished IT Customer Service Manager with 18 years of experience delivering remote hardware and software support for external clients. He is known for optimizing 24/7 operations with creative customer and sales service solutions. Vincent is skilled in developing and implementing technical support processes and procedures. He is a superior communicator and facilitator, excelling at building, training, leading, and motivating high-performance teams. Vincent has expertise in operating systems such as Unix, Linux, Windows NT/XP/2000, and MS-DOS. He has worked in various roles, including Telesolutions Manager and Technical Operations Manager.
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· Innovative, highly accomplished IT Customer Service Manager with 18 years experience delivering remote hardware and software support for external clients. IT support strategist, known for optimizing 24/7 operations with creative customer and sales service solutions. Excellent experience developing, implementing, and improving technical support processes and procedures. Superior communicator and facilitator who excels at building, training, leading, and motivating high performance teams. Specialties: Operating Systems: Unix (Solaris, HP-UX, SCO), Linux, Windows NT/XP/2000, MS-DOS, MAC OS X, UnixWare Protocols: TCP/IP, NETBEUI, IPX/SPX, SNMP, HTTP, FTP, Telnet, and SMTP Software Products: MS Word, Excel, Power Point, Access, MS Project, Visio Languages: Basic, Perl, Unix Shell scripting, Windows scripting Hardware & Networking: Enterprise Unix/Linux Servers, RAID Subsystems, VPN, LAN, WAN Security: Firewall, VPN, Office Tools: Cisco, Symantec Issue Tracking System: SCRUM,ON TIME, PVCS version control, Visual SourceSafe, Bugzilla, Track it
...See MoreWork Experience
business anyalics
IT Services and IT Consulting
Vincent Short's Professional Milestones
- Tele Solutions Manager (2015-08-01~): Implementing effective telecom solutions to optimize telecom infrastructure and enhance communication efficiency across the organization.
- Technical Operations Manager (2011-06-01~2015-08-01): Optimized operational efficiency and streamlined processes to optimize productivity and drive business growth.
Skill
Databases
Troubleshooting
Unix
Visio
Operating Systems
Enterprise Software
Sales
Saas
Project Management
Technical Support
Linux
Hardware
Cisco Vpn
Management
Cisco Technologies
Call Centers
Servers
Training
Computer Hardware
Networking
E Commerce
Leadership
Program Management
Customer Satisfaction
Vendor Management
It Management
Certification
Colleagues
Other Named Vincent Short
Frequently asked questions
We found 3 Vincent Short's email addresses
We found 1 Vincent Short's phone numbers
Vincent Short's social media include: Linkedin,
Vincent Short works for Syneos
Vincent Short's role in Syneos is business anyalics
Vincent Short works in the industry of IT Services and IT Consulting
Vincent Short's colleagues are Bobby Jones,Jyothsana Arkula,Anisur Ahmed
Vincent Short's latest job experience is business anyalics at Syneos
