Vinita Murjani

A team oriented customer service professional with more than 10 years of work experience. • A team oriented customer service professional with close to 10 years of work experience. • My expertise lies in Public Relations, Investor Relations, Corporate Access for Financial Institutions & Customer Service Industry. • Quality Process Measures and Controls, Vendor Management, Sales, Retail, Back Office, Process Migration & Implementation, Supply Chain Operations, Call Center Set up & Operations, Customer Retention & Loyalty programmes, In-house & Outsourced operations, Training, being instrumental in Organisation Cultural Changes & Organisational Development. My expertise lie in Customer Service, Quality Process Measures and Controls, Vendor Management, Sales, Retail, Back Office, Process Migration & Implementation, Supply Chain Operations, Call Center Set up & Operations, Customer Retention & Loyalty programmes, In-house & Outsourced operations, Training, being instrumental in Organisation Cultural Changes & Organisational Development. I believe that this experience combined with my excellent people handling skills would prove to be valuable asset to any organization. Specialties:  Effective communication skills  Sharp Analytical abilities  Coaching Skills  Team Work: Can create and sustain team spirit thereby ensure optimal output.  Customer Centric: Keen sense of customer requirement thereby able to provide solutions proactively.  Quick decision maker and creative problem solving skills