Service Delivery Manager@ Conduent
Bengaluru, Karnataka, India
Vinu Mathews
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FlashIntel GPTVinu Mathews is a highly motivated and hardworking Information Technology professional with 19 years of experience in the IT industry. He has worked in various roles, including Delivery Management in the 24/7 environment across different time zones. Vinu has a track record of high customer satisfaction and effective people management. He has successfully handled medium to large system integration projects at customer locations in the UK, handling project management, supplier management, service management, stakeholder management, program management, project, and people management. Vinu has also worked on various implementation projects involving application migration, server OS migration, Citrix implementations, and technology refresh.
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About
A highly motivated and hard working Information Technology professional with 19 years of experience spanning multiple roles in the IT industry. Experience includes: Delivery management in 24/7 environment across various time zones(UK,USA and India) with a track record of high customer satisfaction and effective people management. Project Management- Handled medium to large system integration projects at customer locations in UK- to drive projects from concept to fully operational status, handling supplier management, service management, stake holder management, program management, project and people management. Have been responsible for various implementation projects involving application migration, server OS migration, citrix implementations, technology refresh etc at a large scale.
...See MoreWork Experience
Service Delivery Manager
IT Services and IT Consulting
Vinu Mathews's Professional Milestones
- Service Delivery Manager (2009-03-01~2013-08-01): Optimized service delivery procedures, ensuring timely resolution of customer inquiries and customer satisfaction.
- Project Manager (2001-02-01~2009-03-01): Successfully delivered complex contracts with high client satisfaction and exceeded client expectations.
Skill
Service Delivery
It Service Management
Itil
Service Management
Incident Management
Sla
Outsourcing
It Outsourcing
It Strategy
It Operations
It Management
Data Center
Solution Architecture
Disaster Recovery
Pre Sales
Vendor Management
Service Desk
Virtualization
Project Delivery
Certification
Colleagues
Kanthi Devarabatla
Product Owner
Adrienn Peyton
Entrepreneur | Business Owner | Teacher
Tarun Khatri
Business Product Owner
moneik reeves
Owner
Gladys Aracely Pineda
student at byu idaho usa business and leadership skills project management experience in agile project management running scrum sprints as a scrum master and product owner bachelor of business administration -
Other Named Vinu Mathews
Frequently asked questions
We found 3 Vinu Mathews's email addresses
We found 1 Vinu Mathews's phone numbers
Vinu Mathews's social media include: Linkedin,
Vinu Mathews works for Conduent
Vinu Mathews's role in Conduent is Service Delivery Manager
Vinu Mathews works in the industry of IT Services and IT Consulting
Vinu Mathews's colleagues are Kanthi Devarabatla,Adrienn Peyton,Tarun Khatri
Vinu Mathews's latest job experience is Service Delivery Manager at Conduent
