Vipul Saurabh
Chief Experience Officer | National Head Of Operations Customer Services@ Aircel
Gurgaon, Haryana, India
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Vipul Saurabh is a highly experienced professional with 25.3 years of work experience in strategic planning, marketing strategy, and business development. Based in India-Haryana-Gurgaon, he has a proven track record of successful deliverables in various industries. Vipul is known for his problem-solving and implementation mentor skills, as well as his ability to drive business turnaround and P&L accountability. He is currently involved in helping startups build transformational leadership for their implementation capability and implementing cost-focused strategies. Vipul is also involved in mentoring startups on building transformational leadership.
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Emails and Phone Numbers

@gmail.com
@aircel.co.in
@aircel.com
@gmail.com
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About

Board member, CXO , Sr. Executive & Operations expert with 35+ years of exceptional experience in the Consumer products & Telecom across diverse domestic, international & multicultural markets. Problem solver & implementation mentor with a forward thinking, big picture approach manifested in a dynamic career. Maintained a track record of successful deliverables in Business management, Customer & Revenue growth, Go-to-market initiatives, inclusive interpersonal skills & business turnaround with P & L accountability, governance and bottom line optimisation. Critical Skills : Strategy , Vision , Planning & Execution Implementation Leadership & People management Value Chain Initiatives and P & L management Business Development and stake holder /client relationships Strategic opportunity mapping , insights and omnichannel go to market Marketing , Sales & Distribution Customer Service and digital adaptability Currently engaged in helping and mentoring startups on building transformational leadership for improving implementation capability , Go to market ,understanding business levers for delivery with Cost focus and ethical behaviour .

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Work Experience

Gurgaon, Haryana, 122001, IN

Telecommunications

8846
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Vipul Saurabh's Professional Milestones

  • Senior Vice President -operations (1998-06-01~2005-12-01): Optimized operational processes, resulting in improved efficiency and cost savings.
  • Chief Experience Officer | National Head Of Operations Customer Services (2009-07-01~2018-03-01): Implementing a streamlined operational process to enhance customer satisfaction and overall customer satisfaction.
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Education

Lucknow University, Lucknow
Lucknow University, Lucknow

Business Administration,

Marketing,

Master Of Business Administration,

Masters

1981-1982
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