Virgil Reality

I’m primarily a digital consultant, (with musician and writer as a sideline). I have a passion for helping others achieve their goals. Whether it’s creating an effective digital strategy or crafting stories for insight or entertainment; I can provide expertise and something more. With years of experience in both the creative and technical aspects of digital projects, I can help you take your ideas to the next level. I help businesses leverage their customer experience, technology, and data to maximise efficiency, deliver strategic insights, and optimise outcomes. I’ve worked on digital projects for a wide range of industries, including telephony, banking, advertising and media, publishing, FMCG, retail, classifieds (jobs, cars and houses), social networks, entertainment, education, healthcare and insurance. I’ve consulted to Corporate Enterprise, SMBs and Startups. If you’re looking to leverage digital technology to grow your business, or increase customer satisfaction, then I’m here to help. I’ve worked as Channel Manager, Product Manager, Project Manager, Director of Technology, Data & Innovation Manager, User & Customer Experience Architect, Chief Creative Officer and Software Developer. Virgil.... Here are the things I do. Customer Experience I create and deliver customer experience architecture that ensures a positive customer journey. This includes creating strategies, leveraging technologies, planning analytics, developing eCommerce solutions, optimising conversion rates, and creating test plans. I use collaborative tools such as Google Docs, Miro and Figma to document each step with diagrams. Coding and Technology I’m an experienced online developer specialising in website, advertising, ad delivery platforms, landing pages, and integrated applications. I have expertise in billing, shopping, customer service, content management, CRM, social media integration, APIs, tags, analytics, databases, EDM, and back-office operations. Data Display and Insight I provide data insights to drive business decisions. I’m skilled in Google Analytics, LookerStudio, Metabase, Advertising Platforms, CRM, Social Media, Customer Data, and Distributed APIs. I have the ability to synthesise data into actionable insights, and the presentation skills needed to communicate those insights effectively.