Virginia Russell

Results-oriented, Mortgage Banking and Financial Services professional with 30+ years' of expertise. Manager of Learning and Development, with over 10 years of training experience, relationship management, loan originations, operations, event planning and strategic planning and community lending with a focus on CRA. 10+ years Managerial & Supervisory experience. 10 years Employee Training & Development experience. 3 years of event management planning & event execution. 2 years as a Citi Loaned Executive to The Delaware Financial Literacy Institute. 5 years on the Strategic Markets / Community Lending team. Areas of Expertise • Experience in the following: Finance, Mortgages, Training, TRID, RESPA documents, processing, credit analysis, pipeline management and review, new and existing business development, financial education, Consumer Lending, strong knowledge of CRA, LMI and Community Lending, compliance. Well versed in Conforming and Government products. Managed event planning in 14 assessment areas for an execution of 327 events in 2015. Also proficient with Strategic Planning, Project Management, Special Projects, Relationship Management, & Sales support. Although I was employed by Citicorp for over 22 years, I've held many diverse positions within the organization and worked at four different entities within the organization. I am passionate about Customer Service, realizing that everyone is my customer and exceeding customer's expectations. This is what makes individuals and companies stand out in an ultra competitive marketplace.