Vishal Patil
mri software india pvt ltd@ MRI Software
Vadodara, Gujarat, India
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Vishal Patil is a highly experienced IT professional with 17.3 years of work experience. He possesses a wide range of skills including DNS, security, hardware, TCP/IP, and Microsoft Office. Based in India, specifically Gujarat-Vadodara, Vishal has handled servers of customers in various locations such as the US, UK, and UAE. He is proficient in monitoring servers in Halo ticketing systems, logging to VMware servers, and solving issues such as disk expansion and HDD. Vishal has worked in various roles, including Noc Support Engineer and Global IT Engineer.
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Colleagues

Emails and Phone Numbers

@missionpharma.com
@mrisoftware.com
+91 216464****
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About

Handling of the servers of the customers from the different locations like US , UK , UAE etc which are hosted on our environment or hosted locally in customer environment By monitoring the servers in Halo ticketing system , doing daily checks for Veeam & Rapid recovery backups and if found some issue solving it , contacting the concerned support team of veeam & Rapid recovery as and when required. Login to customers servers through various remote login tools for example Kaseya , RDP. Apart from that checking the VMware servers also by monitoring them Solving the issue of like disk expansion, migrating HDD to another Datastore etc when the issue arises. Also solving the SAAS NOC tickets

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Work Experience

28925 Fountain Parkway, Solon, OH, 44139, US

Software Development

3082
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Vishal Patil's Professional Milestones

  • IT Support Engineer (2016-01-01~2017-05-01): Improved software quality by implementing effective technical support strategies, increasing customer satisfaction.
  • Global IT Engineer (2017-05-01~2021-11-01): Successfully implemented and optimized scalable IT infrastructure, improving efficiency and driving global operations.
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Education

Gujarat University
Gujarat University

English Language And Literature,

Literature,

English Language,

Bachelors,

Bachelor Of Arts,

English Language And Literature/letters

2011-2013