VISHWA CHOKSI

A service-minded customer experience analyst with broad scope of experience in several retail environment.Keen ability to access ineffective areas of customer service & proposing effective solutions. Expertise in customer loyalty , relationship and value management. A Pharmaceutical professional from the field of Microbiology and Customer relationship development with over 2 years of hardcore experience in Customer relationship management & pure lab work experience of 1 year in nutrapharmaceutical drug testing and 1 year of experience in Quality Assurance. Area of expertise includes: Documentation Specialist,GMP Trainer, ZenQMS Administrator,Increasing Loyalty, Business Development, Analytical Problem Solver,Operational improvements, Maximizing Engagement , Solution Focused, Strong Leader and Communicator, Project Management , Improving Customer Satisfaction. Deep thorough Knowledge of my subject and well trained in theoretical skills like GLP,GCP,FDA Guidelines, CAPA Management , ICH Guidelines , Drug Development Process. Toxicology, Biostatistics ,Method Validation, Cleaning Validation ,Hands on training on Quality tools like Root cause Analysis, Pareto Chart, FMEA , Histogram. Command on Software includes Minitab, MS Project, MS office, Track pro , M-Flies. I believe in giving best shot in any work I do as you are living your life for once so make the most out of it personally and professionally.Hardwork , Determination, Dedication, Goal-Oriented ,Ambitious and focus attention to the work is the key elements,I always believe in working on it on daily basis .These virtues are definitely going to help you to reach the glory of success with flying colors this is my philosophy about my professional life too. For any questions regarding any of the above summary please mail me on : [email protected] Cellphone#732-894-6034