Vivian Moutinho
senior software configuration application delivery & support analyst@ BNY Mellon
Rio de Janeiro, Rio de Janeiro, Brazil
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Vivian Moutinho is a highly skilled professional with 12.6 years of experience in various fields such as English, IT, and technical support. She is proficient in Lotus Notes, Microsoft Office, Lotus Domino, Active Directory, and Citrix. Vivian has worked in companies like BNY Mellon and Stone, where she held positions such as DevOps Senior and Senior Software Configuration. She also has experience in graphic design and illustration. Vivian is based in Rio De Janeiro, Brazil and has a strong background in IT services and consulting.
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Emails and Phone Numbers

@stone.com.br
@oriontec.com.br
@stone.com.br
+1 814240****
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About

- English (typing, reading, conversation); - HA environment/Server administration (Windows Server); - Technical support (hardware/software) ao cliente; - Agile (Kanban, Scrum); - Projects (meetings, plannings, tests, checklists, presentations); - Processes optimization (documentation, diagrams, mind maps, reports); - Programming (HTML, CSS, SQL, Callflow Designer); - Message Tools (O365 e Lotus Notes); - Graphic Design and Illustration (Photoshop, Illustrator, InDesign, Canva, Design Thinking, Storytelling).

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Work Experience

240 Greenwich St, New York, NY, 10007, US

Financial Services

53684
Phone
+1 8002057699
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Vivian Moutinho's Professional Milestones

  • Infrastructure Analyst (2019-09-01~2022-09-01): Implementing efficient operational strategies to optimize performance and optimize organizational processes.
  • Support Analyst IV (2016-09-01~2017-08-01): Assisted in streamlining support processes and optimizing customer satisfaction levels through efficient support strategies.
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