Senior Customer Service Representative@ Orange Egypt
Egypt
Wael Zoghby
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Suez Canal University
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FlashIntel GPTWael Zoghby is an experienced Senior Customer Service Representative with over 21 years of work experience in the telecommunications industry. He is skilled in English as a Second Language (ESL), Customer Support, Analytical Skills, Accounting, and Customer Satisfaction. Wael has worked at Orange Egypt in Egypt as a Customer Service Trainer and Senior Customer Service Representative, focusing on IT Services and IT Consulting. He also has experience working at Orange in France as a Senior Customer Service Representative. Wael is a strong support professional with a Bachelor of Commerce degree in Business Administration and Management.
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About
Experienced Senior Customer Service Representative with a demonstrated history of working in the telecommunications industry. Skilled in English as a Second Language (ESL), Customer Support, Analytical Skills, Accounting, and Customer Satisfaction. Strong support professional with a Bachelor of Commerce - BCom focused in Business Administration and Management, General from Suez Canal University.
Work Experience
Customer Service Trainer
Senior Customer Service Representative
Senior Customer Service Representative
Telecommunications
Wael Zoghby's Professional Milestones
- Senior Customer Service Representative (2009-01-01~): Provided exceptional customer support resulting in increased satisfaction and revenue.
- Customer Service Trainer (2020-02-01~): Developed comprehensive training programs to enhance customer service skills and increase customer satisfaction.
Education
Business Administration And Management,
General
2015-2019Certification
Colleagues
Mazen Mohamed
product owner & growth supervisor at orange
Basem Salah Sobhi
Manager Digital Transformation | Product Owner
Lama Amr
consumer segment marketing supervisor product owner at orange egypt
Mohamed Saeed
mobile money senior manager at orange egypt | ex vodafone | fintech growth expert - digital payments-certified scrum product owner
Basem Salah Sobhi
Manager Digital Transformation | Product Owner
Other Named Wael Zoghby
Frequently asked questions
We found 3 Wael Zoghby's email addresses
Wael Zoghby's social media include: Linkedin,
Wael Zoghby works for Orange Egypt
Wael Zoghby's role in Orange Egypt is Senior Customer Service Representative
Wael Zoghby works in the industry of Telecommunications
Wael Zoghby's colleagues are Mazen Mohamed,Basem Salah Sobhi,Lama Amr
Wael Zoghby's latest job experience is Senior Customer Service Representative at Orange Egypt
Wael Zoghby's latest education in Suez Canal University
