Pre-Sales Manager - Digital Workplace And Enterprise Service Management@ Stefanini Group
São Paulo, Brazil
Wagner Ribeiro
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University of Chicago
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FlashIntel GPTWagner Ribeiro is a highly experienced professional with over 30 years of expertise in IT, specializing in outsourcing services. He has a strong background in customer engagement, price development, and technology development. He has worked on various projects, including Service/Help Desk, Field Services, and Identity. Wagner is skilled in using tools such as Cobit, ITIL, and Cisco to enhance his technical capabilities. He has a proven track record of delivering results and is known for his personalized and consultative approach. Wagner is based in Sao Paulo, Brazil.
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About
Formação Bacharelado em Matemática, pós-graduação em Redes. MBA em Gestão de Negócios, Marketing e Vendas e Planejamento empresarial. Cerca de 30 anos de experiência na área de TI, especialmente serviços de Outsourcing. Trajetória com ênfase em Gestão de Pessoas, Elaboração de price, apresentação e proposta técnica. Arquitetura em desenvolvimento de projetos de Service/Help Desk, Field Services, Gestão de Ativos, Gestão de Identidade, NOC, Datacenter, suporte especializado em Infraestrutura, todos com base em ITIL 4, metodologias Ágeis, DevOps e Lean. Realização de projetos com jornada Digital (Analytics, Chatbot e RPA). Atendimento ao cliente de forma personalizada e consultiva, compreendendo sua dor e necessidades, utilizando da capacidade analítica para promover soluções eficazes. Conhecimento nos principais produtos e plataformas do mercado de TI, tais como: Symantec, EMC, Cisco, Dell, IBM, VMware, HP, Fortinet, Microsoft, Aranda, Citrix, Tangoe, Mobile-Iron, entre outros. Permaneço engajado de encontro a constantes desafios.
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Pre-Sales Manager - Digital Workplace And Enterprise Service Management
Arquiteto De Soluã  à µes Ito
IT Services and IT Consulting
Wagner Ribeiro's Professional Milestones
- Workplace Services Sales Leader (2013-05-01~2014-05-01): Achieved record-breaking sales growth, surpassing company expectations and driving revenue growth.
- Gerente De Ti (2007-09-01~2008-06-01): Empowered employees to maximize productivity and achieve professional growth by consistently optimizing their performance.
Education
Languages
2012-2012Skill
Cobit
Itil
Iso 20000
Cabling
Cpe
Sla
Data Center
Dos
Outsourcing
Operating Systems
Managed Services
It Service Management
It Outsourcing
Sap
Security
Pmi
Erp
Service Desk
Pre Sales
It Management
Pmbok
Pmp
Linux
Windows
It Operations
Disaster Recovery
It Strategy
Pmo
Cloud Computing
Service Management
Project Portfolio Management
Business Intelligence
Service Delivery
Virtualization
Business Process
Cmmi
Incident Management
Solution Architecture
Governance
Nas
Centro De Processamento De Dados
Sistemas Operacionais
Certification
Colleagues
Lucas Ferreira Andrade
product owner | market intelligence | it business consultant
Patricia Passos Puccini Lima
Product Owner | Customer Service Manager | Certified Product Backlog Building | PTC
Cecilio Rafael de la T. Maraima Nava
Senior Agile Coach | Safe® Agitor | Scrum Master | Product Owner | Scrum Trainer | Digital Transformation Leader | Senior Project Manager | MBA
Diogo Lima
Senior Systems Analyst | SAP Director Localization | IBM Business Partner
Cristiane Alice Ribeiro
Product Owner
Other Named Wagner Ribeiro
Frequently asked questions
We found 5 Wagner Ribeiro's email addresses
Wagner Ribeiro works for Stefanini Group
Wagner Ribeiro's role in Stefanini Group is Pre-Sales Manager - Digital Workplace And Enterprise Service Management
Wagner Ribeiro works in the industry of IT Services and IT Consulting
Wagner Ribeiro's colleagues are Lucas Ferreira Andrade,Patricia Passos Puccini Lima,Cecilio Rafael de la T. Maraima Nava
Wagner Ribeiro's latest job experience is Pre-Sales Manager - Digital Workplace And Enterprise Service Management at Stefanini Group
Wagner Ribeiro's latest education in University of Chicago
