waguih fouad
Technical Training Manager | New Application Support@ Gargour Technologies
Cairo, Egypt
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Waguih Faud is a highly experienced professional with 19.1 years of work experience in technical support, training, management, troubleshooting, and customer service. He is based in Egypt and has a diverse skill set that includes proficiency in various machine models, equipment, and software. Waguih has worked in factories and has a strong background in maintenance and installation, as well as technical problem-solving. He is skilled in working with machines such as Excel, VJ 1000s, and VJ 3340. Waguih is also experienced in working with sensors, pumps, and pumps, and has a deep understanding of the equipment and equipment.
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Emails and Phone Numbers

@gargour.com
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About

Learn to 1- maintenance & Installation for all model of Video jet machines Excel (170i) VJ 1000s – TIJ 8520,8510 ,m610 machine – marsh 2300s large char Laser printer VJ 3340. , VJ 7440 ,7330 its interface on pc fiber laser 7320 marking on metal, steel labeling machine (Videojet 9550 , EIDOS , NOVEXX ) all of this machine (installing, technical training, maintenance,TCO calculations) 2- learn how to work with pneumatic & fluids system controlled by check valve - Air solenoids – pump – flow sensors– pressure regulator 3- learn how to understand systems , tracing problems & fix it 4- learn how to modify software & fonts of ink jet machine 5- learn how to work with sensors, shaft encoder, some filling machine & label machine, PLC and classic control (relays, timers, motor drivers,) 6- arrange service maintenance table 7- work with any machine by using manual, internet even without training 8- search for data of new machines to improve our services 9- learn how to fix machine & technical problem solving remotely 10- use (third party) program to fix, edit or manage machine 11- know how to work in factories like (Pepsi, Coca cola, Ahram beverages,..) 12- add values to our customers give technical solutions from our machines 13- make tables of the most resent spare parts to get a stoke of it 14-work as engineer team leader (train, tasks, performance report) 15- good knowing of material ,packaging substrate and samples test 16 -assign suitable machines for each application select needed parts make offer for it 17- organize all customers history data offers , samples ,contacts and projects details 18 - key account handle quotations , deals negotiations 19 - problem solving as learning to work smart as partner of success of our customers 20 - have good knowledge and references on installation and integration with different production lines (khs, universalpack, Tna,...)

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Work Experience

​18A, 26th of July Street, ​Downtown, Cairo, Cairo, ​2448, EG

IT Services and IT Consulting

137

waguih fouad's Professional Milestones

  • Technical Training Manager | New Application Support (2004-10-01~): Developed comprehensive training program to enhance technical skills and enhance knowledge of new application support.
  • Technical Support Engineer (2004-10-01~2010-10-01): Provided efficient technical support to resolve complex issues, ensuring resolved customer satisfaction.
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Education

Helwan University Cairo
Helwan University Cairo

Electronics Engineering,

Bachelors,

Electrical And Electronics Engineering

1998-2003