Wanderlei Dias
Senior System Administrator@ SimpleTech Angola
Angola
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Wanderlei Dias is an experienced IT manager with 18 years of work experience. She has a strong technical background and a solid background in IT support and network administration. She has worked at Ucall in Angola as an IT Support Manager and System Administrator, and at Insights by Kantar as a 2nd Line Technical Support. Wanderlei is skilled in Windows Server, Microsoft Exchange, ISIS Server 2004, Symantec BackupExcel, and Symantec Endpoint Protection. She is based in Angola and has a solid background in ITIL guidelines and delivering outstanding customer service.
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Emails and Phone Numbers

@tfg-brands.co.uk
@ucall.co.ao
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About

Experienced IT manager, using ITIL guidelines as Service Level Management, Availability management, etc. I have experience managing an IT department, from 1st line of support to network support. Solid experience of LAN/WAN network administration and support under Windows 2000/2003/2008/2012 server, Exchange 2000/2003/2010/2013 servers and backup management. Proven expertise in supporting and troubleshooting hardware, software and networking issues. Strong technical background with a solid history of delivering outstanding customer service. Genuine Commitment to quality and customer satisfaction.

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Work Experience

Lar do Patriota, Luanda, Luanda, 0000, AO

IT Services and IT Consulting

1
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Wanderlei Dias's Professional Milestones

  • System Administrator (2009-06-01~2013-05-01): Streamlined system operations to enhance efficiency and support seamless operations.
  • Senior System Administrator: Streamlined IT infrastructure, optimizing productivity across multiple departments and increasing efficiency.
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Education

Universidade Internacional
Universidade Internacional