director customer success management duck creek@ Duck Creek Technologies
Wayne Abbott
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The George Washington University
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FlashIntel GPTWayne Abbott is a highly experienced professional with 43.4 years of work experience. Based in the United States, he has a passion for customer service and always strives to deliver exceptional results. Wayne has held various positions in reputable companies such as Arch Insurance Group Inc., Insurity, The Hartford, and Duck Creek Technologies. He is known for his expertise in relationship building, problem solving, operation excellence, and commercial property/casualty insurance. Wayne's commitment to quality and commitment to customer satisfaction make him a valuable asset in any organization.
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About
Customer Service has been my passion since I was a child. Everything I do - every project I work on, every postion I have ever held, every problem I have ever resolved - I always look at it from the customer's perspective. I always put myself in the shoes of the customer and ask, "What is best for the customer in this situation?".Core Competencies:Relationship BuildingProblem SolvingOperation ExcellenceSoftware SolutionsCommercial Property/Casualty Insurance The key to customer satisfaction is not in broadening the scope of their products but in deepening them through a commitment to quality.
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director customer success management duck creek
Software Development
Wayne Abbott's Professional Milestones
- Senior Digital Product Manager (2020-10-01~): Launched successful digital products, driving customer engagement and driving business growth.
- Avp, Service Delivery (2000-05-01~2020-10-01): Optimized service deliveries, resulting in improved customer satisfaction and increased revenue.
Education
Project Management
1999-2000Certification
Colleagues
Gaurav Kaushik
senior manager | pmp | certified safe® 5 product owner product manager
Julie Moarefi
project manager | program manager | product owner | business analyst | business owner | coach
Puneet Sharma
Technical Architect | Certified Safe® 5 Product Owner | Product Manager
Prasad Ghusey
product owner | business analyst | project manager | it | i provide companies with expertise in duck creek product management & implementation in the p&c insurance industry
Nick D'Avanzo
dc reinsurance senior product owner at duck creek
Other Named Wayne Abbott
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Wayne Abbott works for Duck Creek Technologies
Wayne Abbott's role in Duck Creek Technologies is director customer success management duck creek
Wayne Abbott works in the industry of Software Development
Wayne Abbott's colleagues are Gaurav Kaushik,Julie Moarefi,Puneet Sharma
Wayne Abbott's latest job experience is director customer success management duck creek at Duck Creek Technologies
Wayne Abbott's latest education in The George Washington University
